Subscriptions & Billing
Missing features, wrong subscription, refunds
If your payment went through but you still only see free features, here are the most common causes: 1. You're logged into the wrong account You may ...
Thu, 4 Jun, 2026 at 3:50 PM
Lychee Slicer identifies your device using its MAC address. If your MAC address has changed, Lychee Slicer may not recognize your device and block access ev...
Thu, 4 Jun, 2026 at 4:32 PM
You can cancel your subscription directly from your Lychee account: Log in at https://account.mango3d.io Go to your subscription settings Select Cancel ...
Thu, 4 Jun, 2026 at 4:35 PM
Our payment system is set up for B2C transactions, which means VAT exemption is not automatically applied at checkout for business purchases. We are current...
Fri, 5 Jun, 2026 at 2:52 PM