Our payment system is set up for B2C transactions, which means VAT exemption is not automatically applied at checkout for business purchases. We are currently unable to process reverse charge VAT automatically.
What you can do
Contact us at https://mango3d.io/contact-us/ and request an invoice with your VAT number included. You can then use this invoice to claim a VAT refund through your company's accounting process.
Commercial use
If your business has an annual turnover exceeding €120,000, a commercial license is required. If this applies to you, mention it when you contact us and we'll connect you with our Sales team.
For full details, see Article 13 of our General Conditions of Sales.