Troubleshooting
Generation errors, content moderation, quality issues
If something doesn't go as expected, contact us at https://mango3d.io/contact-us/ or contact@mango3d.io. To help us resolve your issue faster, pleas...
Fri, 5 Jun, 2026 at 2:40 PM
Lychee Gen is designed to generate safe, creative 3D content for all users. Certain types of content are not permitted. What's not allowed NSFW ...
Fri, 5 Jun, 2026 at 2:46 PM
What to do if a generation fails, has errors in the mesh, or doesn't match your prompt If the generation failed Credits aren't deducted for ...
Thu, 5 Nov, 2026 at 11:46 AM