If you completed a credit purchase but don't see your balance updated in Lychee Gen, try the following:


1. Wait a moment and refresh Credits can sometimes take a few minutes to appear. Refresh the page and check your balance again.


2. Clear your cache and cookies If refreshing doesn't work, clearing your browser's cache and cookies can force the balance to update.


3. Check you're logged into the correct account Make sure you're logged in with the same email address you used to complete the purchase at https://3dgen.lychee.co/


If your balance still hasn't updated after trying the above, contact support at https://mango3d.io/contact-us/ with your email address and we'll manually refresh your balance.