If you need to contact our support for a technical issue with Lychee Slicer, you can do it through the Help > Contact menu in the application or through our online form.


Be sure to be very descriptive about your issue: the more information you can provide, the easier it will be for our team to understand your issue and looking for a solution. 

What could be explicit for you may be not for someone else. Screenshots, files, and other data are welcome, and you can send them through a download link by using a service like Dropbox, WeTransfer, Google drive, or more.


Our support is only in English and French. We will reply only in these two languages. The messages in other languages will be translated through automatic translation tools.


We do our best to reply to your request in the 48h, during business days, local time (Europe), but you may expect some delays that could depend on our development workload.


Important: We also invite you to join our Discord server, which is quite active and could help you with your usage question. The community there is great and very active! It's free and quite convenient (with a lot of other interesting Discord servers available)